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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Katie Goins

January 10, 2025

5  out of  5
rating by Katie Goins
"Excellent service! Very professional and kind."
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Karen Sullivan

January 8, 2025

5  out of  5
rating by Karen Sullivan
"Christina was most understanding and helpful."
We responded:
"Thank you, Karen, for your amazing review! I am glad that Christina could be helpful to you and get you the information you needed. Feel free to reach out should you have any questions or concerns! - Ky"
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tony jackson

December 30, 2024

5  out of  5
rating by tony jackson
"Christina was amazing she was professional and extremely knowledgeable"
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Amy Rowland

December 26, 2024

5  out of  5
rating by Amy Rowland
"I had the best experience. I got a better rate and Chasidhe Godfrey was great! I am very pleased. She was super helpful."
We responded:
"Thank you so much for your fantastic review! We're thrilled to hear about your positive experiences with Chasidhe! It's wonderful to know that she went above and beyond to assist! -Ky "
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ac ysg

December 19, 2024

5  out of  5
rating by ac ysg
"Amazing customer service and values customers experience. Thank you."
We responded:
"Thank you so much for the five-star rating, Joy! We truly appreciate your support and are glad to have had the opportunity to assist you! -Ky"
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Jaci-Brooke Copeland

December 18, 2024

5  out of  5
rating by Jaci-Brooke Copeland
"Chasidhe Godfrey (I assume she works for Ky Dickerson) was a huge help for me as I navigated through my auto insurance search. I received a few different quotes for my auto insurance but Chasidhe made sure I got the most affordable option. She was very nice and made the process quick and easy, it took no more than 20 minutes! Highly recommend."
We responded:
"Thank you for the fantastic review, Jaci-Brooke! We're thrilled that Chasidhe was able to make your auto insurance search quick and easy. We appreciate your recommendation and are so glad we could assist you! -Ky "
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Wanda Finklea

December 17, 2024

5  out of  5
rating by Wanda Finklea
"I have been with State Farm for over 20 years and every time I have a question and need answers I always call and get nothing but satisfaction. Mrs. Marilyn is always patient and explains everything in details. Thanks Mrs Marilyn"
We responded:
"We appreciate you taking the time to leave write us a 5 star Google review Wanda! – Ky"
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JoeJoe TV

December 13, 2024

5  out of  5
rating by JoeJoe TV
"Very friendly and helping and very respectful and is amazing she helped me out"
We responded:
"Thank you for your review and feedback on our office! I am glad that we were able to give you the help you needed! -Ky"
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Ceci Robinson

December 13, 2024

5  out of  5
rating by Ceci Robinson
"Alexis was very sweet and knowledgeable she got me the coverage I needed in a timely manner I would highly recommend"
We responded:
"Thank you for the wonderful review, Ceci! We're so glad to hear that Alexis provided you with the information you needed to make informed decisions about your policy options. We truly appreciate your feedback! -Ky"
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Michael Delk

November 28, 2024

5  out of  5
rating by Michael Delk
"I just want to give state farm agent Jennifer Coker my upmost gratitude for her service. This was the easiest process I've ever had dealing with auto insurance. She is a God send in my life right now, after spending days online filling out Info after info getting nowhere. I was able to give her my information and before I know it I was paying for my affordable policy. Thank you so much Jennifer Coker! You're the best!"
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Scotty Cunningham

November 15, 2024

5  out of  5
rating by Scotty Cunningham
"Christina was very helpfull and nice. This makes it so much nicer when even paying a bill."
We responded:
"Thank you for the wonderful review, Scotty! We're so glad to hear that Christina made your experience more pleasant. We truly appreciate your feedback and look forward to assisting you again in the future! -Ky"
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Shelley Browne

November 15, 2024

5  out of  5
rating by Shelley Browne
"Lisa was very efficient and able to handle my policy changes in a couple of minutes. Very responsive and helpful."
We responded:
"Thank you so much for your kind review, Shelley! We're thrilled to hear that Lisa was able to assist you quickly and efficiently with your policy changes. We appreciate your feedback and are always here to help whenever you need us! -Ky"
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Brenda Barnhill

November 8, 2024

5  out of  5
rating by Brenda Barnhill
"OMG! What can I say about Marilyn Poor? My family and I have been working with her for years and we just think she's awesome! She is a valuable asset to Ky Dickerson's office as well as State Farm as a whole. She always takes time to explain things in detail even when I ask the same question more than once. Marilyn always looks out to help us get the discounts we need and deserve and she follows up with us to see if we have questions. I truly appreciate having such great service this day and time; of course she has always been great and works so hard to make our insurance experience pleasurable instead of just another bill we have to pay each month. She is so professional, detailed, personable and a overall fantastic employee and human. There are many additional positive adjectives that I can say about Marilyn, but please know that you are blessed to have someone as smart and wonderful working for/with you and we are blessed to be honored to work with her. I hope you never let Marilyn get away because she is a true SUPERSTAR to your company. Thank you for her and for all you guys do for us. By the way, she should start doing the commercials with Jake from State Farm. ☺ ~Brenda Barnhill"
We responded:
"Brenda, thank you so much for your incredible review! We are beyond grateful for your kind words and are thrilled to hear how Marilyn has consistently provided exceptional service to you and your family over the years. She truly is a superstar, and we’re lucky to have her as part of the team. We appreciate your loyalty and are so glad Marilyn has made your insurance experience not just easy, but enjoyable! -Ky "
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Darlene Times

October 28, 2024

5  out of  5
rating by Darlene Times
"Christina provided excellent customer service."
We responded:
"Thank you, Darlene! We're thrilled to hear that Christina made such a positive impression with her customer service. Your kind words motivate us to keep delivering the best experience possible! -Ky "
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Demetria H

October 18, 2024

5  out of  5
rating by Demetria H
"Lee Ann was awesome, she explained everything in detail"
We responded:
"Thank you so much for your kind words, Demetria! I'm thrilled to hear that Lee Ann provided you with detailed explanations and made your experience a positive one. We appreciate your feedback and are here to assist you whenever you need! -Ky"
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Cameron Simpson

October 17, 2024

5  out of  5
rating by Cameron Simpson
"I have had the pleasure of speaking with Ms. Chasidhe who has gone out of her way to accommodate my busy work schedule. She has been very diligent with getting me the best rate possible. Even if I don’t end up with SF, this employee left a major impression on me. She needs a raise!! That kind of customer service and personality is an asset!"
We responded:
"Thank you, Cameron, for your fantastic review! We're thrilled to hear that Ms. Chasidhe made such a positive impression with her dedication and exceptional service. We truly value your feedback and will make sure to recognize her hard work! -Ky"
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Sherman Scroggins

October 16, 2024

5  out of  5
rating by Sherman Scroggins
"Christina assisted me and she was very attentive in accomplishing my need.😇"
We responded:
"Hi Sherman! Thank you for your review and feedback on your experience with us, and I am pleased to hear that it was a positive one and that we were able to give you the help you needed. Please give us a call should you need any further assistance! - Ky "
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Ily Knight

October 14, 2024

5  out of  5
rating by Ily Knight
"I’ve always had great experiences with everyone here when I call, but I wanted to point out how helpful Christina was today! I called to make an insurance payment, and Christina went above and beyond! She told me many discounts I’m eligible for, and even went to the lengths to explain in detail what steps I need to take and how much exactly I’d be saving with the discounts applied! And beyond that, she’s very personable! Her customer service is great!"
We responded:
"Thank you so much for your fantastic review! We're thrilled to hear about your positive experiences with our team, especially Christina. It's wonderful to know that she went above and beyond to help you with your insurance needs and provided you with valuable information. We appreciate your kind words and look forward to assisting you again soon! -Ky"
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Alisha

October 12, 2024

5  out of  5
rating by Alisha
"Alexis was amazing! She made sure my customer got quoted quickly and educated about coverages. I highly recommend Ky’s Agency don’t forget to ask for Alexis!"
We responded:
"Hi Alisha, thank you for your kind words and review of our office! I am glad that we were able to help you with your insurance needs and help you find the right plan for you. Don’t hesitate to give us a call with any questions or concerns! - Ky"
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Arizechukwu Anachebe

October 10, 2024

5  out of  5
rating by Arizechukwu Anachebe
"Christina was very helpful and delivered quick feedback to my inquiries. Thank you Christina!"
We responded:
"Thank you for the great review, Arize! I’m glad to hear that you found Christina’s assistance helpful and timely. If you have any more questions in the future, don’t hesitate to reach out! -Ky"
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marvin Sterling

October 4, 2024

5  out of  5
rating by marvin Sterling
"Christina Bullion was a pure pleasure to do business with. She was so helpful and soooo sweet."
We responded:
"Hi Marvin, thank you for your review and feedback on our office! I am glad that we were able to give you the help you needed. Please reach out if you have any questions or concerns come up! - Ky"
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Arlisha Wildgoose

October 2, 2024

5  out of  5
rating by Arlisha Wildgoose
"Superb customer service experience! Agent, Linda Hammond was very patient and provided much needed information that assisted me in making decisions towards our policy options!"
We responded:
"Thank you for the wonderful review, Arlisha! We're so glad to hear that we provided you with the patience and information you needed to make informed decisions about your policy options. We truly appreciate your feedback and look forward to assisting you again in the future! -Ky"
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Michael Spann

September 25, 2024

5  out of  5
rating by Michael Spann
"I'm ecstatic with the help I received from Miss Dickerson!!! She was so polite with me and made sure I understood everything that I was purchasing. She also gave me good advice. Hands down the best agent I've ever dealth with. Thank you so so much. Stay blessed 😁"
We responded:
"Thank you so much for taking the time to share your positive experience with us! We're thrilled to hear that she provided you with exceptional assistance and made sure you fully understood your purchase. Politeness and clear communication are key aspects of our customer service, and we're glad to know that Leigh Ann excelled in these areas. - Ky"
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Rebekah Hope

September 23, 2024

5  out of  5
rating by Rebekah Hope
"Chasidhe was great!"
We responded:
"Thank you so much for your kind words! We're thrilled to hear that you had a great experience with Chasidhe. We look forward to welcoming you back soon! - Ky"
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Amy

September 19, 2024

5  out of  5
rating by Amy
"Christina Bullion is very friendly and helpful. She was able to assist me with the most cost effective way to add my teen drivers to my policy, giving me advice that will help save money on my policy. Her individualized attention really helped me to feel valued as a client, rather than just seen as a number. I will feel comfortable calling her with any future requests, and I highly recommended her as a State Farm agent in the Ky Dickerson office."
We responded:
"Hi Amy! Thank you for your kind review and feedback! I am happy to hear that we were able to give you the help you were looking for and find the right plan for you. Please give us a call should you have any more questions! - Ky"